NEGATIVITY IN THE WORKPLACE
Objectives:
No one sets out to be negative. However, during times of change and turmoil, negativity subtly creeps into the office – sabotaging you, your productivity and your team’s effectives.
Identify and control the effect of negativity in your organization and replace it with a more positive and productive attitude.
Learn to:
- Identify predicators of negativity and where they come from
- Use strategies to overcome negative behaviour
- Overcome common pitfalls of negativity in the workplace
- Increase individual choice in reacting to different situations
- Handle conflict scenarios
- Develop an action plan for applying programme insights back on the job
Methodology
Lectures, Exercises, Role Play
Program Outline:
- What is Negativity
Identifying the commonality between work and life goals
Where does negativity come from and how does it affect you.
Developing and identifying negativity from organization and individual
Developing a grievance handling procedure
- Dealing with negativity between individuals
When does it appear in the office environment
How to recognize and overcome it
Coping with the negativity at work at work
Practising the steps to defusing negativity reactions
How does personality type affect your behaviour
- What to do when negativity is entrenched in the personality and culture of the organisation
Managing organizational negaholism
Recognising the positive traits in all of us
What to do when conflict strikes
The Thomas Kilmann instrument
- Counseling for Results
Introducing the Hot Stove Rule
Drawing the parameters
Providing help
Setting goals together
Commitment from both parties
- Action Plan and Follow Up
Program Code: 1-1000-09