NEWLY APPOINTED MANAGERS
Objectives:
Increase your performance and awareness in the area of team leadership through concepts, theories and methods of managing and developing a team in the organization.
Program Outline:
This workshop is skill-based and highly participative. There will be short presentations, exercises and role plays.
• Planning
• Performance
• Control
THE TOWER GAME
• Interactive exercises – highlighting leadership styles/communication/motivation
TIME MANAGEMENT
• Setting priorities
• Scheduling
DELEGATION
• Briefing
• Training
• Motivation
• Control
PERSONAL PRESENTATION SKILLS
• Delivery
• Posture
• Eye contact
• Material
• Visual aids
• Voice control
BEING ASSERTIVE
• The pitfalls of aggression
• The negative value of submission
• Practical steps to authority
EFFECTIVE MEETINGS
• Different types of meeting
• Presentation
• The agenda
• Overcoming pitfalls
• Control
Program Code: 1-1000-17