Objectives:
The success of a company depends on the collective effort to every employee. Everyone works in a team. The extent to which a team demonstrates commitment to high productivity and high standards of work performance often depends on the ability of the team leader to lead. This workshop motivates you to become a better team leader as well as team player. Acquire a deeper understanding of the socio-emotional forces that operate in building a team.
Program Outline:
- FUNDAMENTALS FOR A TEAM EFFECTIVENESS
What makes an effective team
The phases of team development
Benefits and difficulties of working as team
Evaluating team effectiveness - TEAM LEADERSHIP
Clarifying the team mission
Roles and responsibilities of a team leader and team members
Motivating team members - MANAGING TEAM PERFORMANCE
Problem solving and decision making in the team
Managing differences in a team
Managing challenging situations / people - MANAGING TEAM CLIMATE
Creating team identity
Building a climate of trust and openness
Giving and receiving feedback
Active listening
Developing and maintaining win-win relationship
Program Code: 1-1000-04